Refund Policy

The Park District understands that plans may change and strives to accommodate refund requests whenever possible. Refunds can only be issued to the individual registered for the program. For one-day programs and special events, a $5 service fee will be assessed if the refund is requested seven (7) or more days prior to the event; no refunds will be issued for requests made fewer than seven days before the event. For general recreation programs, a prorated refund minus a $5 service fee will be issued if requested prior to the start of the third class. Refunds for trips will be issued only if a replacement participant can be found. For Community Center room or gym rentals, cancellation requests must be submitted at least fourteen (14) days prior to the rental date, and a $10 service fee will apply. Refunds exceeding $10 will be issued within forty-five (45) days of the application date. Refunds of $10 or less will be credited to the family’s Park District household account for use toward a future program or service.

For questions regarding refunds, contact our Finance Coordinator at ddomino@fpparks.org.